Part-Exchanging Faulty Items
Q: I want to Part-Exchange an item but it is faulty, what should I do?
A: The best thing to do in this instance is to get the item repaired before you go through our part-exchange, as unfortunately we are unable to quote repair costs until we send the item off to the repair centre.
You can fill in our part-exchange form online to obtain a quote for your item in full working order. If it is applicable to do so you can contact our sister company Fixation they will be able to offer you a quote for the repair cost. After that information has been gathered, you can decide if it will be economical to run through the repair and if you still want to go ahead with the Part-Exchange process.