My Colormunki Smile is not working on Windows 10?

Q. My Colormunki Smile is not working on Windows 10?

A. We have tested this at Wex and can confirm the Colormunki Smile is fully compatible with Windows 10.

  1. Do not plug in the Colormunki Smile device yet
  2. Download the Colormunki Smile drive from the X-Rite website: http://xritephoto.com/ph_product_overview.aspx?ID=1970&Action=Support&SoftwareID=1276
  3. Once installed, you will be prompted to reset your computer
  4. Once your computer has restarted, open the Colormunki Smile software. You will be prompted there is an update. Click to download and install the update. 
  5. Once installed, you will be prompted to reset your computer
  6. Once your computer has restarted, open the Colormunki Smile software. Click 'begin' to start calibrating the chosen display.
  7. Now plug in the Colormunki Smile device. It may take a few minutes for your computer to recognise the device and install the appropriate drivers.
  8. Once the device has been recognised, follow the on screen instructions.