How can I manage my loan account?

Q. How can I manage my loan account?

A. You can service your loan account 24 hours a day through Barclays automated telephone system by calling 0800 15 22 888 and following the instructions. Services that are available include:

  • Making a payment
  • Obtaining a balance or settlement figure
  • Requesting a Paid in Full letter
  • Obtaining a statement of account

Alternatively, you can email their Customer Service team by clicking here.
 
Please ensure you have your 16 digit Barclays Partner Finance agreement number as this will be required to access your loan account information.