I have a faulty item, what do I need to do?
Q: What do I do if I have a faulty item?
A: We have found that many problems can be overcome by simply referring to the 'troubleshooting' section of your manual or searching our knowledge base. If the goods still seem to be faulty please call us on 01603 486413 to discuss the fault and arrange the return.
Faults that occur after 30 days of purchase but with 6 months
Faults that occur after 6 months but with the products warranty